![cannot access files on network drive in a domain cannot access files on network drive in a domain](https://mspx.kapilarya.com/Cannot-Contact-A-DC.png)
- CANNOT ACCESS FILES ON NETWORK DRIVE IN A DOMAIN WINDOWS 10
- CANNOT ACCESS FILES ON NETWORK DRIVE IN A DOMAIN WINDOWS 7
![cannot access files on network drive in a domain cannot access files on network drive in a domain](https://sites.google.com/a/g.wvusd.k12.ca.us/walnut-high-tutorials/_/rsrc/1470332520806/how-to-s/how-to-access-your-network-drive-from-an-android-device/4.jpg)
First, a snippet of paper fell out of the box. I’m also going to share this: from the moment I opened the box, I found major problems. So, between yesterday, last night (until well past 2 am) & today there’s 18 hours of my life I’ll never get back!
![cannot access files on network drive in a domain cannot access files on network drive in a domain](https://backupchain.com/i/wp-content/uploads/2016/11/networkbackupstep2.png)
No idea what the problem was with Win10, and I saw him do nothing special - the mapped drive simply returned, seemingly on its own. Got it, got a different tech and within a few (5-6?) minutes my system was back in the pink. Hung up, went back online and used the interactive thing on the MS site to request a phone call. OK… So I called back at the number he provided and it was useless - it was to get paid support. He told me that I would have to call back in an hour. After the 6th or 7th attempt, I told him that this was not working and I wanted the trouble escalated to a Level 2 tech. I spent well over 2 hours on the phone with an MS Tech Level 1 who simply tried and tried and tried to use System Restore.
CANNOT ACCESS FILES ON NETWORK DRIVE IN A DOMAIN WINDOWS 10
Wound up that the problem was with Windows 10 itself. Problem was not with the drive on the network - it was clearly available on the network, and my other PCs were able to access it. The salient point was that I was NOT able to get Map Network Drive to pop-up, no matter which way I tried to map the drive in Win10. SMB 1.0/CIFS File Sharing is enabled, but I don’t know if that matters since the My Cloud says it’s set to use SMB3. Thanks to Bennor for redirecting to the better subforum. So everything seems to work, everything seems to be connected and aware of everything else, but somehow I am now not able to map the thing as a network drive, even though it was working automatically as of just yesterday, and I have no idea why it stopped. Even further still, I can actually access the My Cloud’s dashboard through my browser by typing in its IP address, go to Apps, go to the Web File Viewer, and download files from my shares.
CANNOT ACCESS FILES ON NETWORK DRIVE IN A DOMAIN WINDOWS 7
Furthermore, it still maps perfectly fine on my Windows 7 machine. I don’t even think there has been a Windows update. In that time, nothing about my computer or the My Cloud has changed. I want to stress that this only started today. As you can see, the My Cloud is recognized as a storage device connected to the network, but I can’t map it as a network drive.